terms and conditions

Rules, terms, and conditions of the Buyer Protection Money Back Guarantee” or “Basic Buyer Protection” (“Official Rules”)

These terms and conditions apply to the “Buyer Protection Money Back Guarantee” or “Basic Buyer Protection” in the Abro App (“Buyer Protection”).

Promoter: the contracting party “the contracting party” of the “Abro App for Online Shopping” transaction services agreement or the “Promoter”.

Qualified member: You must be a registered member of the Ebro application for online shopping with a valid account and have successfully completed and completed the purchase of goods and / or services on the application of Ebro.

Buyer Protection Period: (the number of days shown/confirmed on the product listing page) at the time the Eligible Member completes the purchase from the seller on (Abro Online Shopping App) and which the Seller guarantees to the Eligible Member that they will receive the goods, start counting from the day the Member completes Eligible for this purchase on (Abro e-shopping application).

the rules:
a. If the Eligible Member does not receive the goods and/or services within the Buyer Protection Period or receives goods that are sub-standard from its point of view, the Eligible Member may initiate dispute procedures as provided in (Abro Online Shopping Application) under the heading “Disputes and Reports” for reporting About this incident (the “Dispute Procedure”) to (Abro application for electronic shopping)

B. During the dispute procedures, (Abro e-shopping application) will investigate this incident taking into account (but not limited to) the following factors:

whether the Goods received by the Eligible Member are damaged, defective, or materially different from what is presented or described on the product listing page;

Second. whether the failure of the Goods to reach the Eligible Member is due to factors beyond its control;

Third. whether the failure of the Goods to reach the Eligible Member was due to an error or miscommunication on the part of the Eligible Member (such as providing an incorrect shipping address etc.);

Fourthly. Whether the goods were returned to the seller due to the inability of these goods and/or services to clear customs.

c. Ebro may request from the Eligible Member relevant information, documents, records and/or other evidence to support the Eligible Member's claim.

Dr.. After the dispute procedures, (Abro application for online shopping) will make a decision (which is final and not subject to appeal). If the decision is in favor of the Eligible Member, pursuant to the terms of the Official Rules (including but not limited to the Force Majeure Clause below), then the Eligible Member will be eligible for a refund within 15 days after the conclusion of the dispute proceedings.

This refund will generally be returned to the same means of payment used by the Eligible Member when placing the relevant order on (Abro Online Shopping App), unless the parties agree to some other means and are subject to the relevant technical limitations.

General rules:
By participating in this Buyer Protection, you agree to be bound by these Official Rules.

Any fraud and/or abuse on your part (as determined by the Promoter in its sole discretion) will result in the forfeiture of your Buyer Protection eligibility and/or rights under these Official Rules.

(Abro Online Shopping Application) is not responsible for any delayed, lost, delayed, incomplete, illegible, misdirected, or undeliverable entries, replies, or other communications, whether by email or otherwise.

Eligibility for this Buyer Protection is determined by (Abro Online Shopping App) at its sole discretion based on the Promoter's history. If there is any discrepancy between the transaction record held by you and that held by the Promoter, the Promoter's record shall be final and binding on you.

(Abro App for Online Shopping) reserves the right to amend these Official Rules without prior notice. In the event of disputes, the Promoter's decision is final and binding.

(Abro Online Shopping Application) reserves the right and absolute discretion to revoke the right of any person to participate in this Buyer Protection.

the majeure force:
Under no circumstances shall (Ebro App for Online Shopping) be liable to the Eligible Member for these Buyer Protections or any rights under these Official Rules due to or resulting directly or indirectly from natural acts, forces or causes beyond the reasonable control of (Ebro App). Online Shop) or the relevant seller, including but not limited to internet, computer, telecommunications or other equipment failures, power outages, strikes, labor disputes, riots, or Insurrection, civil commotion, shortage of manpower or materials, fire, flood, storm, explosion, act of God, war, governmental action, court order, domestic or foreign court, third party failure to perform, or any suspension or disruption of carriage or business operations (including without limitation delaying or disrupting the resumption of work or by order of any government agency) in the event of a crisis.